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Contact Information

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Linda Ma Sales Manager
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Phone / WhatsApp +86-13616247013
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Address Zhangjiagang, Jiangsu, China

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Frequently Asked Questions

Common questions from our international buyers

What is your MOQ (Minimum Order Quantity)? ▼

MOQ varies by product type and customization level. For standard products, MOQ is typically 50-100 units. For custom designs, MOQ may be higher. We are flexible and can discuss specific needs — please contact us for details.

What is the sample lead time? ▼

Sample lead time is typically 7-15 days depending on product complexity and material availability. Custom designs with new tooling may take 15-25 days. We can provide a precise timeline after reviewing your requirements.

Do you support OEM/ODM manufacturing? ▼

Yes, we fully support OEM and ODM manufacturing. Our in-house design team provides free 3D rendering services. We can manufacture to your specifications, drawings, or samples. Brand logo and visual identity integration is included.

What materials are available? ▼

We work with metal (steel, stainless steel, aluminum), wood (MDF, plywood, solid wood), plastic (ABS, PP), and acrylic/glass. Surface treatments include powder coating, chrome plating, wood veneer, and anodizing. Eco-friendly material options are available.

What shipping methods do you use? ▼

We primarily use sea freight via Shanghai port for cost-effective international shipping. Air freight and express delivery are available for samples and urgent orders. All products use KD (knock-down) packaging to minimize shipping volume and cost.

What are your payment terms? ▼

Standard payment terms are 30% deposit by T/T (bank transfer) with the balance due before shipment. For established customers, we can discuss L/C (letter of credit) or other flexible terms. Sample orders can be paid via PayPal or Western Union.

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